📌 Overview
Idle alerts help organizations monitor inactivity and improve productivity tracking by detecting periods when employees are not actively using their devices.Once your new settings are saved, they will be applied and reflected on your dashboard within 1 hour.
📋 Idle Alert Settings Table
The table lists all employees and their idle alert configuration.Table Columns
| Column | Description |
|---|---|
| Full Name | Employee name and email address |
| Idle Alert On/Off | Enable or disable idle alert monitoring |
| Minimum Idle Time (Minutes) | Time threshold to classify inactivity as idle |
| Action | Save configuration for the employee |
🚨 Idle Alert On/Off
Controls whether idle alerts are enabled for the employee.Options
- On → Idle monitoring enabled
- Off → Idle monitoring disabled
Use Cases
- Enable for productivity tracking
- Disable for privacy-sensitive roles or executives
- Disable for system accounts or test users
⏱ Minimum Idle Time (In Minutes)
Defines the inactivity duration after which an employee is considered idle.Examples
- 5 minutes → Standard idle detection
- 10–15 minutes → Relaxed monitoring
- 1–3 minutes → Strict monitoring (high sensitivity)
Used For
- Idle time reporting
- Productivity score calculations
- Attendance compliance checks
- Idle alert notifications
💾 Saving Configuration
Each employee row includes a Save button to persist configuration changes.Flow
- Configure idle alert settings
- Click Save
- System stores the policy
- Agent syncs settings within 1 hour
📊 Impact on Trackpilots Modules
Idle alert settings affect:- Idle vs Active Time Metrics
- Productivity Dashboards
- Attendance & Compliance Reports
- Activity Timeline
- Real-time Notifications (if enabled)
🔐 Permissions & Access Control
Only users with appropriate permissions can modify idle alert settings:- Admin
- Custom Role with Idle Alert Permission
🧩 Developer Notes
- Idle alert policies are stored per user in Monitoring Policy Service
- Desktop agents detect inactivity using keyboard/mouse activity signals
- API validation rules:
- Minimum idle time must be ≥ 1 minute
- Idle alert flag must be boolean
- Historical idle data is not recalculated when settings change
⚠️ Privacy & Compliance Notes
- Inform employees about idle monitoring policies
- Avoid overly aggressive idle thresholds that violate labor laws
- Follow local regulations for employee monitoring
- Provide transparency in company monitoring policies
✅ Best Practices
- Use 5 minutes as default idle threshold
- Avoid thresholds below 2 minutes for normal employees
- Disable idle alerts for leadership roles if required
- Periodically review idle metrics for accuracy
- Align idle settings with HR attendance policies
📌 Example Idle Alert Policy Matrix
| Role | Idle Alert | Minimum Idle Time |
|---|---|---|
| Full-Time Staff | On | 5 min |
| Remote Contractors | On | 10 min |
| Support Team | On | 3 min |
| Executives | Off | - |
| Test Accounts | Off | - |