Skip to main content

Documentation Index

Fetch the complete documentation index at: https://developer.trackpilots.com/llms.txt

Use this file to discover all available pages before exploring further.

πŸ§ͺ Beta FeatureReseller Pricing is currently in beta. Pricing tiers and limits are subject to change. Contact your account manager to confirm current rates before committing to a plan.

πŸ“Œ Overview

The Pricing page displays the complete reseller pricing structure for the Trackpilots Engine β€” the infrastructure that powers all child organisations under your account. Pricing is broken into five sections:
SectionDescription
πŸ‘₯ User Tier PricingCost per user per month based on total active user count
πŸ“Š Fair Usage LimitsPer-user throttling thresholds applied across organisations
πŸ“ˆ Overage RatesCharges when usage exceeds fair usage limits
πŸ“¦ Optional ServicesAdd-on services available beyond the base plan
πŸ—„οΈ Data Retention PoliciesStorage duration and costs to extend data retention
πŸ‘‰ Direct link: https://app.trackpilots.com/resellers/pricing

πŸ’± Currency Toggle

All prices are shown in either INR (β‚Ή) or USD ($). Use the toggle in the top-right corner of the page to switch between currencies. The conversion applies instantly across all tables.

πŸ‘₯ User Tier Pricing

Pricing is tiered based on your total active user count across all child organisations. The more users you have, the lower the per-user cost.
TierUser RangePrice per User / Month
Starter1 – 50Shown in dashboard
Growth51 – 200Shown in dashboard
Scale201 – 500Shown in dashboard
Enterprise500+Contact Sales
πŸ“ž Enterprise PricingFor user counts above the maximum tier, the pricing table shows a Contact Sales badge. Reach out to team@trackpilots.com to discuss custom enterprise rates.
User count is calculated as the sum of active users across all organisations under your reseller account.

πŸ“Š Fair Usage Limits

Fair usage limits define the maximum resource consumption per user per month before overage charges apply. These limits are enforced uniformly across all your child organisations.
MetricLimitUnit
ScreenshotsShown in dashboardPer user / month
App Tracking EventsShown in dashboardPer user / month
Activity EventsShown in dashboardPer user / month
StorageShown in dashboardGB per user
ℹ️ Per-User ThrottlingLimits apply at the individual user level, not at the organisation level. A single high-usage user cannot consume another user’s quota.
Any usage notes or special conditions for a metric are displayed as an italic info tag (ℹ️) next to the metric name in the dashboard.

πŸ“ˆ Overage Rates

When a user’s usage exceeds the fair usage limit for a given metric, overage charges apply at the following rates:
TypeRate (INR/USD)Per
Extra ScreenshotsShown in dashboardPer screenshot
Extra App TrackingShown in dashboardPer event
Extra StorageShown in dashboardPer GB
Overage charges are calculated at the end of each billing cycle and added to your invoice automatically.
⚠️ Monitor Usage ProactivelyCheck the Usage Analytics page regularly to spot organisations approaching their limits before overage charges accumulate.

πŸ“¦ Optional Services

Optional add-on services can be activated on top of your base plan:
ServiceFree QuotaPricePer
Custom Data RetentionShown in dashboardShown in dashboardShown in dashboard
Additional StorageShown in dashboardShown in dashboardPer GB
Priority Supportβ€”Contact Salesβ€”
Optional services are billed separately from the base user tier price.

πŸ—„οΈ Data Retention Policies

By default, Trackpilots stores tracking data for a standard retention window. Extended retention is available as a paid add-on:
PolicyDefault RetentionExtended Cost
Screenshot DataShown in dashboardShown in dashboard
Activity LogsShown in dashboardShown in dashboard
App Tracking DataShown in dashboardShown in dashboard
πŸ”’ Data OwnershipAll data stored within your reseller account and child organisations is owned by you. Trackpilots does not share or sell data to third parties.

🧾 Billing Notes

  • All prices are exclusive of applicable taxes (GST, VAT, etc.)
  • Billing is calculated monthly based on active user count at the end of each cycle
  • Overage charges are added to the following month’s invoice
  • Annual plans may be available at a discounted rate β€” contact your account manager

πŸ“ž Contact & Custom Plans

For custom enterprise tiers, volume discounts, or white-label pricing enquiries:
πŸ’‘ Prices shown in the dashboard are liveThe Pricing page fetches the latest configuration directly from Trackpilots servers. The values you see reflect the current active rates for your reseller account.