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transaction.payment_failed
{
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  "event_type": "transaction.payment_failed",
  "occurred_at": "2024-04-12T10:16:00.120972Z",
  "notification_id": "ntf_01hv8wx4ywcj8pptnpeq1rrvzm",
  "data": {
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      {
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          },
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          },
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          },
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      },
      {
        "price": {
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        },
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    ],
    "origin": "web",
    "status": "ready",
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          },
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              },
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          },
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      "tax_rates_used": [
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          },
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    },
    "checkout": {
      "url": "https://aeroedit.com/pay?_ptxn=txn_01hv8wptq8987qeep44cyrewp9"
    },
    "payments": [
      {
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        "status": "error",
        "created_at": "2024-04-12T10:15:57.888183Z",
        "error_code": "declined",
        "captured_at": null,
        "method_details": {
          "card": {
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            "last4": "0002",
            "expiry_year": 2025,
            "expiry_month": 1,
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          },
          "type": "card"
        },
        "payment_method_id": "paymtd_01hv8wx2mka7dfsqjjsxh1ne7z",
        "payment_attempt_id": "8f72cfa6-26b4-4a57-91dc-8f2708f7822d",
        "stored_payment_method_id": "a78ece50-356f-4e0c-b72d-ad5368b0a0d9"
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    ],
    "billed_at": null,
    "address_id": "add_01hv8gq3318ktkfengj2r75gfx",
    "created_at": "2024-04-12T10:12:33.2014Z",
    "invoice_id": null,
    "updated_at": "2024-04-12T10:14:26.325076Z",
    "revised_at": null,
    "business_id": null,
    "custom_data": null,
    "customer_id": "ctm_01hv6y1jedq4p1n0yqn5ba3ky4",
    "discount_id": null,
    "currency_code": "USD",
    "billing_period": null,
    "invoice_number": null,
    "billing_details": null,
    "collection_mode": "automatic",
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  }
}

Headers

Paddle-Signature
string
required

Signature for this request. Use to verify that webhooks come from Paddle.

Example:

"ts=1671552777;h1=eb4d0dc8853be92b7f063b9f3ba5233eb920a09459b6e6b2c26705b4364db151"

Body

application/json

Occurs when a payment fails for a transaction. The payments array is updated with details of the payment attempt.

Typically happens for automatically-collected transactions, but may occur for manually-collected transactions (invoices) where a customer pays using Paddle Checkout and their payment is declined.

If related to a subscription renewal:

Manually-collected transactions are marked as past_due when the payment terms have elapsed.

data
Transaction Notification · object

Response

200

Respond with an HTTP 200 status code within 5 seconds to let Paddle know that you successfully received the message.

If your server sends another kind of status code or doesn't respond, Paddle automatically retries using an exponential backoff schedule.