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subscription.paused
{
  "event_id": "evt_01hv95bn2k322d8y74ks0ppgmk",
  "event_type": "subscription.paused",
  "occurred_at": "2024-04-12T12:43:44.083397Z",
  "notification_id": "ntf_01hv95bn52k92r8je00te7wfke",
  "data": {
    "id": "sub_01hv8x29kz0t586xy6zn1a62ny",
    "items": [
      {
        "price": {
          "id": "pri_01gsz8x8sawmvhz1pv30nge1ke",
          "name": "Monthly (per seat)",
          "type": "standard",
          "status": "active",
          "quantity": {
            "maximum": 999,
            "minimum": 1
          },
          "tax_mode": "account_setting",
          "created_at": "2023-02-23T13:55:22.538367Z",
          "product_id": "pro_01gsz4t5hdjse780zja8vvr7jg",
          "unit_price": {
            "amount": "3000",
            "currency_code": "USD"
          },
          "updated_at": "2024-04-11T13:54:52.254748Z",
          "custom_data": null,
          "description": "Monthly",
          "import_meta": null,
          "trial_period": null,
          "billing_cycle": {
            "interval": "month",
            "frequency": 1
          },
          "unit_price_overrides": []
        },
        "product": {
          "id": "pro_01gsz4t5hdjse780zja8vvr7jg",
          "name": "AeroEdit Pro",
          "type": "standard",
          "tax_category": "standard",
          "description": "Designed for professional pilots, including all features plus in Basic plus compliance monitoring, route optimization, and third-party integrations.",
          "image_url": "https://paddle.s3.amazonaws.com/user/165798/bT1XUOJAQhOUxGs83cbk_pro.png",
          "custom_data": {
            "features": {
              "aircraft_performance": true,
              "compliance_monitoring": true,
              "flight_log_management": true,
              "payment_by_invoice": false,
              "route_planning": true,
              "sso": false
            },
            "suggested_addons": [
              "pro_01h1vjes1y163xfj1rh1tkfb65",
              "pro_01gsz97mq9pa4fkyy0wqenepkz"
            ],
            "upgrade_description": "Move from Basic to Pro to take advantage of aircraft performance, advanced route planning, and compliance monitoring."
          },
          "status": "active",
          "import_meta": null,
          "created_at": "2023-02-23T12:43:46.605Z",
          "updated_at": "2024-04-05T15:53:44.687Z"
        },
        "status": "active",
        "quantity": 10,
        "recurring": true,
        "created_at": "2024-04-12T12:42:27.89Z",
        "updated_at": "2024-04-12T12:42:27.89Z",
        "trial_dates": null,
        "next_billed_at": null,
        "previously_billed_at": "2024-04-12T12:42:27.185672Z"
      },
      {
        "price": {
          "id": "pri_01h1vjfevh5etwq3rb416a23h2",
          "name": "Monthly (recurring addon)",
          "type": "standard",
          "status": "active",
          "quantity": {
            "maximum": 100,
            "minimum": 1
          },
          "tax_mode": "account_setting",
          "created_at": "2023-06-01T13:31:12.625056Z",
          "product_id": "pro_01h1vjes1y163xfj1rh1tkfb65",
          "unit_price": {
            "amount": "10000",
            "currency_code": "USD"
          },
          "updated_at": "2024-04-12T10:42:45.476453Z",
          "custom_data": null,
          "description": "Monthly",
          "import_meta": null,
          "trial_period": null,
          "billing_cycle": {
            "interval": "month",
            "frequency": 1
          },
          "unit_price_overrides": []
        },
        "product": {
          "id": "pro_01h1vjes1y163xfj1rh1tkfb65",
          "name": "Analytics addon",
          "type": "standard",
          "tax_category": "standard",
          "description": "Unlock advanced insights into your flight data with enhanced analytics and reporting features. Includes customizable reporting templates and trend analysis across flights.",
          "image_url": "https://paddle.s3.amazonaws.com/user/165798/97dRpA6SXzcE6ekK9CAr_analytics.png",
          "custom_data": null,
          "status": "active",
          "import_meta": null,
          "created_at": "2023-06-01T13:30:50.302Z",
          "updated_at": "2024-04-05T15:47:17.163Z"
        },
        "status": "active",
        "quantity": 1,
        "recurring": true,
        "created_at": "2024-04-12T12:42:27.89Z",
        "updated_at": "2024-04-12T12:42:27.89Z",
        "trial_dates": null,
        "next_billed_at": null,
        "previously_billed_at": "2024-04-12T12:42:27.185672Z"
      }
    ],
    "status": "paused",
    "discount": null,
    "paused_at": "2024-04-12T12:43:43.214Z",
    "address_id": "add_01hv8gq3318ktkfengj2r75gfx",
    "created_at": "2024-04-12T12:42:27.89Z",
    "started_at": "2024-04-12T12:42:27.185672Z",
    "updated_at": "2024-04-12T12:43:43.219Z",
    "business_id": null,
    "canceled_at": null,
    "custom_data": null,
    "customer_id": "ctm_01hv6y1jedq4p1n0yqn5ba3ky4",
    "import_meta": null,
    "billing_cycle": {
      "interval": "month",
      "frequency": 1
    },
    "currency_code": "USD",
    "next_billed_at": null,
    "billing_details": null,
    "collection_mode": "automatic",
    "first_billed_at": "2024-04-12T12:42:27.185672Z",
    "scheduled_change": null,
    "current_billing_period": null
  }
}

Headers

Paddle-Signature
string
required

Signature for this request. Use to verify that webhooks come from Paddle.

Example:

"ts=1671552777;h1=eb4d0dc8853be92b7f063b9f3ba5233eb920a09459b6e6b2c26705b4364db151"

Body

application/json

Occurs when a subscription is paused. Its status field changes to paused.

If you choose to pause a subscription immediately, the subscription status changes to paused and subscription.paused occurs.

If you choose to pause a subscription on the next billing period, Paddle creates a scheduled change to say the subscription should be paused on the next billing date. subscription.updated occurs at this point. On the next billing date, the subscription status changes to paused and subscription.paused occurs.

Payload includes the complete subscription entity, except management_urls. Subscription management links are temporary, so they're not included. Get a subscription using the API to get management links for a subscription.

data
Subscription Notification · object

Response

200

Respond with an HTTP 200 status code within 5 seconds to let Paddle know that you successfully received the message.

If your server sends another kind of status code or doesn't respond, Paddle automatically retries using an exponential backoff schedule.